2Modern Review and 2Modern FAQ
What does this site sell?
2Modern sells different types of modern furniture and lighting. These products are as follows:
- Modern furniture – tables, seating, storage, beds, desks
- Modern lighting – chandeliers, hanging and pendant lights, ceiling lights, floor lamps, table lamps, fan lighting, sconces and wall lamps, desk lamps, lighted wall art
- Kids and Baby – kids beds, bedding, kids seating, cribs, bookcases and shelving, tables and desks, dressers and nightstands, toy storage, changing tables, rockers and gliders, high chairs, rugs, lighting, wall décor, pillows, mobiles, play, strollers, blankets, baby diaper and bags, baby accessories, clothing
- Walls – wallpaper, wall applications, wall stickers, prints, fabric art, limited edition, metal art, lighted wall art, wood art
- Accessories – rugs, pillows, vases, bedding, throws, dining and kitchen, floor mats, clocks, barware, barware, bathroom accessories, bins, candle holder, fabric, fans, figurines and statues, fireplaces and accessories, magazine organizers, mirrors, office organization, picture frames, stands, racks and hooks, room dividers, personal accessories, CD and DVD storage, fixtures and hardware
What are this site's return policies?
The site provides a 14-day return policy. If for any reason you are not happy with your item, you can return it within 14 days from the date of receipt for a full refund. You must first contact the site for instructions before you return your item.
The item to be returned must be in unassembled, unused and original condition. It must also include its insert, instructions and tags. Moreover, it must be shipped back using the same shipping method it was shipped to you.
No restocking fee will apply, but shipping charges will not be refunded. Also, you will be responsible for the return shipping cost, unless the site shipped the incorrect or a damaged item.
What are this site's shipping policies and costs? Which countries do they ship to?
Orders are usually shipped within 1 week, though there are some orders that might take longer. Orders are shipped worldwide and shipping options are as follows:
- US orders will ship FedEx Ground or UPS. FREE shipping applies for orders $50 and more, and on orders less than $50, a shipping fee of $5 per item will apply.
- International orders (including Puerto Rico, Alaska and Hawaii orders) will ship via Bongo International. Shipping rates will be calculated at checkout.
Does this site offer any warranties or guarantees?
Yes, the site offers the following guarantees:
- 14-day Money Back Guarantee. This guarantee period starts on the date you receive your item and within such period, you can return your item for a refund. Return your item in original, unused and unassembled condition.
- Low Price Guarantee. If you find the same products offered at a lower price by another site, inform 2Modern within 7 days from the date of your purchase and they will either issue you a refund of the difference or they will match their competitor's price.
Aside from these guarantees, the site also offers manufacturer's warranty. This warranty differs for every product, so make sure you read your warranty card.
Does this site have physical stores? Where are they located?
Unfortunately, the site does not have physical stores, thus the need to buy from them online.
How can I reach customer service for this site? Does it offer a telephone number?
If you have questions, you can reach the customer service for the site via the following options:
- By phone – call them at the numbers below. They are available from Monday – Friday, 6am – 6pm PST.
- Phone - 415-877-1557
- Toll Free - 888-222-4410
- International - 415-877-1557
- By email – send them an email using their online contact form.
- By chat – chat with a customer service representative using their Live Chat feature.
- By mail – send them a mail at 2Modern Customer Service, 35 Miller Ave #192, Mill Valley CA 94941.
Do they offer any help or introductory videos?
Unfortunately, they don't offer any introductory video, but this should not be a problem as they offer help.
Do they offer any discounts or coupons?
A big yes! 2Modern offers discounts.